If you don’t have one of these subscriptions or accounts, you won’t be able to access online gameplay features. You need to have Xbox Live Gold, PlayStation®Plus, or a Nintendo Switch account to play online. Do you have Xbox Live Gold, PlayStation®Plus, or a Nintendo Switch account? If you think you were suspended or banned by mistake, let us know. This happens if you broke the rules in the EA User Agreement.Ĭheck My Ban History to see if your account is currently suspended or banned. You can’t access online play if your account is suspended or banned.

Keep an eye on for updates on Xbox LIVE services.

Check for info on the PlayStation Network.

This could be downtime due to maintenance, or an issue on our end.Ĭheck on Twitter to find out what’s happening, and to get real-time updates when servers are down.

If the server icon is red with an arrow pointing down, the server is offline. In this case, you can check for common account issues to troubleshoot your connection.

If the server icon for your platform is green with an arrow pointing up, the server is online. You can check the server status of many of our games right here on EA Help. Having problems playing online? See if these issues are keeping you from playing online, or if you’ll need to contact us to get back in your game.

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